If the app is installed
Open the link on the same phone where CareLedger is installed. If it still opens in the browser, copy the link and open it from the phone’s browser again.
When an invite link is not working
A few checks usually resolve an invitation that opens in the browser or cannot be accepted.
If the invitation expired
Ask the person who invited you to send a new invitation. An expired or revoked invitation cannot be accepted.
If you are signed into the wrong account
Sign out, return to the invitation, and sign in with the account that should join the care circle.